Leadership caught more than taught – role models and example key
‘This above all: to thine ownself be true, And it must follow as the night the day, thoust canst not then be false to any man’ Shakespeare Hamlet 1.iii
Self control – manage your emotions as though they are contagious – they are!!
Leaders who regularly avoid appropriate confrontation do a disservice to their team, the organization and themselves. Yes confrontation is risky but avoiding it even more so.
Good Leadership Engagment Model @1479
Withdraw—————engage—————-Dominate
Culture – provides clarity and alignment for more effective execution as well as identity and loyalty internally and externally.
Establishing the right culture requires clarity commitment and creativity.
Clarity of vision mission, core values and op plans and policies
Commitment to the values and mission
Creativity to make this cultural story unique and compelling
Culture reinforces values
Go the extra mile eg Chick fil A, mile 1 is what is expected , mile 2 is going beyond expectation and involves building a relationship. The company experienced 42 years of consecutive sales growth with now more than $3billion in revenues.
‘Culture provides identity, raises morale and increases loyalty.’
Leaders often get carried away with results and forget about the relationship that bring about the results (which are always an outcome)
Results and relationships / hearts and minds
Leaders tend to preference one side over the other and have particular strengths and weaknesses
‘Coming together is a beginning, keeping together is progress. Working together is success’. Henry Ford
Unity and Diversity both needed
| SAME | DIFFERENT |
| Mission | Talents |
| Commitment | Motivations |
| Organizational values | Ideas / interests |
| Opportunity and loyalty | Needs |
| Policies and discipline | Styles |
Natural tendency to judge different as wrong.
‘Humility and transparency build trust, which is the glue of team cohesion’
Need creative conflict – passionate discussion or there will be little commitment to decisions. No commitment (buy-in) no ownership and personal accountability.
‘Imagination is more important than knowledge’ Einstein
Company mindset around innovation –do you identify and exploit the most creative and give them the space resources permissions (safety) to be creative