‘Attitude is a small thing that makes a big difference.’ Winston Churchill There is…
Read more‘…a war begun for no purpose, carried on with a strange mixture of rashness and timidity, brought to a close after suffering and disaster, without much glory attached either to the government which directed, or the great body of troops which waged it. Not one benefit, political or military, was…
Read more‘The single biggest problem with communication is the illusion that it has taken place’ George Bernard Shaw We know that good communication depends in good measure on listening but we mostly spend too little time thinking about what that really means. Listening is usually passive, in the sense that it…
Read more“This is a crisis. A large crisis. In fact, if you’ve got a moment, it’s a twelve-storey crisis with a magnificent entrance hall, carpeting throughout, 24-hour portage, and an enormous sign on the roof, saying ‘This Is a Large Crisis’. A large crisis requires a large plan. Get me two…
Read more‘Beliefs are a special category of information that fundamentally shape our expectations, behaviour & performance’. Have you ever been in a race and had a feeling of complete exhaustion and wondered how you were ever going to keep going when the finish seemed so far away? Only to find yourself…
Read moreBoy on a high dive, Norman Rockwell, 1947 ‘Whether you think you can, or you think you can’t – you’re right’. – Henry Ford My wife should probably have been a vet. As a child it was what she had her heart set on and knowing her as I…
Read moreA crisis can generate a focus on what really matters. We set aside petty and irrelevant concerns, discard turf wars, prejudice and office politics in the overwhelming concern to save the ship from sinking. Almost exactly 81-years ago, in July 1940, Britain had already had to evacuate her army…
Read more