Leveraging leadership, teamwork & culture for success

‘Performance under pressure requires us to have belief in our potential, create and execute a clear game plan and focus on the things that count.’

Charlie is a former Army Officer and GB Athlete, with a passion for helping individuals and teams deliver sustained results in demanding environments. Charlie supports top performers across multiple domains including Olympic champions, Premier League football clubs, military units and ambitious businesses.

He helps organisations to transform their approach to human performance and talent development, putting resilience at the centre of a vibrant and productive workforce. His best-selling book, Inside Out, distils his experience and the lessons of neuroscience, stress adaptation, and mental performance into practical leadership strategies. He has worked with a range of Metris clients.

Charlie is a popular keynote speaker and workshop facilitator on a mission to make high performance and resilience engaging and accessible to all. He has a young family, two over excited spaniels and continues his passion for sport with running and triathlon events.

“I’m fascinated by how we can optimise human and machine performance.”

Helen is a Chartered Psychologist and former Chief Scientist for Human Science at QinetiQ. With over 35 years of experience in Defence and security sectors, she specialises in technology-enhanced learning, human-machine collaboration, and immersive simulation for team performance.

Recent research has been focused on identifying next generation capability and investing in high growth technologies to improve human performance, such as AI and robotics. She has led national and international research programmes across the UK MOD, European agencies, and US-Australian collaborations, and holds a PhD in crew systems design.

Her work has shaped training systems for flight decks, multi-national operations, and future capability development using AI and robotics. She has a wealth of experience in applied psychology, utilising this to enhance individual and team performance. This is underpinned by a systemic approach to evidence and the experimental evaluation of the impact of systems on people.

“Resilience, isn’t only built through big life events, it’s about having courage to take that one step more and pushing our boundaries”

Jo is a sought-after motivational speaker, expedition leader, and facilitator who has summited Everest and completed the Seven Summits, the highest mountains on each continent.

Jo spent 15 years in corporate life, in industries ranging from retail, electronics and logistics before adventure took her in an unexpected direction. Leading in a corporate environment and in the austere extremes of high-altitude mountain expeditions has given Jo a wealth of experience on teamwork, leadership and decision making in high stakes environments.

She shares this first-hand experience with clients, running team and leadership development programmes as well as supporting teams to navigate uncertainty and build cohesive performance under pressure.

Jo has a passion for encouraging others to take that one step more. She enjoys exploring what she is capable of and, in the past few years has developed a love for middle distance triathlon. She is currently studying for a degree in Psychology and encouraging her Collie Monty to be a braver version of himself!

“Sport taught me to focus under pressure and thrive through challenge—I love helping others do the same.”

Kate uses the parallels between elite sport and business to help teams develop skills around resilience, performance mindset, rapid skill acquisition and adaptation to explore practical tools that enhance teamwork and performance. These themes can often be explored through a shooting skills activity which brings them to life.

A three-time Olympian, Olympic Champion, World Record holder, and former World No. 1, Kate brings unparalleled insight into what it takes to perform at the highest level.

Her sporting career instilled a commitment to excellence, resilience, and strategic focus, qualities that mirror what it takes to succeed in fast-paced, high-growth environments.

Kate enjoys life outdoors, exploring new trails with her family, friends and animals. She is happiest when she’s learning something new, eating great food, and encouraging others to discover their potential.

“I believe leadership is ultimately about presence and connection, which is what I try to model every day in how I live.”

Laura is an executive coach and leadership facilitator who helps senior teams navigate complexity and grow sustainably. With 38+ years in leadership, Laura began as a Royal Navy Engineer and finished her career in Senior Leadership leading HR policy for the Navy.

She combines strategic insight with a deep understanding of people and teams, drawing on coaching psychology, systems thinking, and adaptive-leadership frameworks to help leaders grow in pace with their business.

Laura is curious, compassionate, and quietly bold, and happiest when working with leaders who want to do meaningful work and grow as humans as well as professionals. She lives by the coast with her teenage children and enjoys the outdoors, deep conversations, and lifelong learning.

“Resilient teams aren’t born—they’re built together, especially under pressure.”

Luke supports leaders and teams to stay focused, cohesive, and high-performing when stakes are high. He has a particular interest in shared leadership and team resilience, exploring how people collaborate, adapt and stay effective when things get challenging. His work blends cutting-edge leadership science with hands-on experience from both military and corporate settings.

Before training in performance psychology, Luke spent 16 years at PwC Consulting, where he collaborated on global programmes with clients including Microsoft and BAE Systems. His final role was as Operations Lead for PwC’s Cybersecurity practice across EMEA. Prior to this, he served as a British Army Officer on frontline operations.

Luke holds an MSc in Sport and Exercise Psychology (Distinction) and is completing a professional doctorate focused on team resilience. He lives in Surrey with his wife, two sons, and a lively mix of farm animals. He also represents Great Britain in age-group triathlon and coaches youth teams locally.

“I use applied performance psychology to inspire positive change in individuals and teams, helping them maximise focus, resilience and output.”

Lydia is a performance consultant who uses applied psychology and principles from elite sport to help individuals and teams perform under pressure, maximise collaboration and sharpen the focus necessary for achieving real results.

Lydia designs and deliver programmes that build trust, clarity and composure under pressure – key ingredients for sustainable performance in fast-paced, high-growth environments. These often incorporate laser target shooting as a metaphor for understanding the difference between performance and results, and what this means for individual and team performance.

A former World Class Modern Pentathlete and World Championship gold medallist for Great Britain, Lydia knows what it takes to perform and adapt under pressure. With a degree in Sports Performance and seven years in sports development, she blends the science and lived experience of high performance.

Outside work, Lydia enjoys adventuring with her family – camping, hiking, skiing, and coastal picnics. She is passionate about the environment, finding energy and inspiration in nature. This fuels her belief in purposeful, sustainable performance both in life and leadership.

“Obstacles can be fuel—if we listen to what they’re trying to teach us.”

Mark is a former Army Officer in the Gurkhas and brings a unique combination of lived experience and psychological insight. After sustaining a life-altering injury on military operations in Iraq, he has devoted his career to understanding how adversity can transform performance, leadership, and personal development.

On this journey, Mark has come to understand that obstacles can be turned to fuel, trauma can teach wisdom and that until we develop a deep understanding of ourselves, we are held back in our capacity to be good teammates and leaders. Mark’s experience has been an investigation into the relationships between thought, emotion, behaviour and performance. This understanding is fundamental to creating happiness and performance, both as individuals and as teams.

Mark has also founded and run a business coaching and guiding photographers in remote, challenging environments. He has worked with a wide range of Metris clients, running leadership and team programmes as well as executive coaching.

When not working, Mark is frequently found immersing himself in lakes and rivers, a behaviour we view as no more than a weak justification for wearing Speedos. Mark is also a fell runner and Lake District Mountain Rescue Team medic.

“My routine approach is to listen and nudge people in the right direction with a focus on teams, performance and a sustainable culture.”

Mark had a full career in the RAF, serving all over the world. He completed his service as the head of RAF leadership development at the Defence Academy where he was responsible for the design and delivery of programmes to both junior and advanced RAF officers.

Now working as a consultant and executive coach, Mark loves working with agile people and teams – with the flexibility to pivot and adapt quickly. Mark has an MA in Leadership Studies from Exeter University. He is a member of the British Psychological Society and is qualified in a range of psychometrics including Hogan and FIRO. Mark has run programmes with a wide range of Metris clients.

Claiming dodgy knees, Mark has swapped the respectable world of hill walking for the lycra-clad idiosyncrasies of cycling. He is also regrettably a lifelong Manchester United supporter.

“Adventure and psychology are powerful tools for building resilient teams.”

Nicki is a Registered Occupational Psychologist with over 25 years’ experience in programme design and facilitation. She has deep expertise in building resilient leaders and teams that thrive in the modern workplace. She has a Master’s Degree in Occupational and Organisational Psychology and is currently undertaking a Doctorate focused on team cohesion and outdoor adventure programmes.

Nicki combines her research background with lived experience as a leader in the most high-pressured environments. She spent 18+ years in the British Army as an Officer in the Education and Training Services and deployed on several operational tours where she specialised in influence and information operations. Her most recent roles were in Talent Development, developing the Army Skills Framework and as the psychometrics lead for the Army’s People Transformation programme.

Nicki is a TEDx speaker and hosts The Everyday Adventure Podcast. She is Chair of the Diversity and Inclusion Action Group at Skateboard GB and a mentor for the Common Mission Project. She has worked with a wide range of clients and loves coaching teams and individuals.

Based in Bournemouth Nicki spends much of her time taxi’ing teenagers or walking her dogs on the beach. When she manages to grab a moment to herself, she is typically found in the waves on a surfboard or snowboarding in her beloved mountains.

“Performance is built through challenge, endurance, and clarity.”

Phil is a high-performance coach, facilitator and keynote speaker. He has an MSc in Biochemistry and Master’s Degree in Leadership and Defence Studies, with a thesis on psychological resilience, and relishes partnering with ambitious teams in high-growth environments. Phil specialises in programme design and client work that improves decision-making, accelerates team cohesion, and equips teams to perform under pressure.

A former Royal Air Force officer and combat helicopter pilot, Phil led everything from battlefield missions to strategic initiatives at the Ministry of Defence. An endurance junkie, Phil is a multiple ultramarathon and triathlon winner who has also undertaken a series of ridiculous endurance challenges, including rowing the Atlantic to raise funds for cancer research. This is a cause particularly close to him after his daughter was successfully treated for leukaemia.

Phil believes performance is a mindset shaped by action. He works with ambitious teams seeking to develop resilience and transformational growth.

“People make organisations succeed—and structure helps them do it together.”

Toby is a Chartered Engineer and a former CEO and board director with a track record of successfully delivering high performing operations and capital projects in start-up, expansion and turn-around scenarios.

Toby provides consultancy support to senior leaders on all aspects of structure, systems, and strategy, helping organisations align their people and processes around shared purpose and delivery.

He has worked extensively in multicultural and developing nation contexts and holds a Master’s Degree in Business Leadership. In 2002, he designed and built a sustainable eco-house in Australia—an embodiment of his belief in sustainable design as both risk management and competitive advantage. Outside work Toby is an avid sailor.